Every Customer Service tool we list, A to Z.
ActiveCampaign is a marketing automation platform that coordinates messaging across email, SMS, and messaging applications. Organizations use it to build automated communication workflows, segment customer audiences, and analyze marketing performance.
Aircall is a cloud-based communication platform that integrates phone calls, text messaging, and automated conversation transcripts into enterprise software. Customer support and sales teams use it to handle business calls while synchronizing interaction records with CRM systems.
AISQ is a marketing system that manages search engine optimization, content creation, social media, and email campaigns from a unified platform. Digital marketing agencies use the software to automate client workflows and scale their service offerings.
Backlog by Nulab is a project management platform that integrates task tracking, bug resolution, version control tools, and visual planning boards. It helps software developers, designers, and marketing teams collaborate on deliverables and manage project timelines within a single workspace.
Bar Codes Talk is an online platform for purchasing and instantly downloading authentic GS1 barcodes. It is intended for organizations needing official barcodes for their products.
CallHippo is a cloud-based business phone system that provides artificial intelligence call automation, virtual numbers, and unified messaging. It helps customer service and sales teams handle incoming calls, qualify leads, and manage global conversations.
Campaign Monitor by Marigold is an email marketing platform that assists users in designing campaigns, building automated subscriber journeys, and analyzing performance. It targets businesses seeking to automate customer outreach and optimize email messaging.
Carepatron is a practice management application that offers clinical documentation, appointment scheduling, billing, and automated patient messaging. It is created for healthcare clinicians and medical practices wanting to reduce administrative work.
CometChat is a developer platform offering application programming interfaces and software development kits for in-app messaging, voice, and video calling. It enables product development teams to integrate real-time communication tools and moderation features directly into applications.
Credit Repair Cloud is an administrative platform that helps users import credit reports, generate dispute letters, and onboard clients with digital agreements. It is designed for credit repair businesses and mortgage brokers seeking to manage and grow client services.
Customer.io is a customer engagement platform that automates messaging across email, SMS, push notifications, and in-app channels. Businesses use it to build data-driven campaigns, segment audiences, and personalize customer communication.
Databox is an analytics platform that unifies business performance data, metrics, and automated workflows in one interface. It is built for teams and agencies to track metrics, generate automated reports, and analyze performance insights.
Freshdesk by Freshworks is customer support software that unifies help desk ticketing, automated workflows, and artificial intelligence tools across multiple channels. Service teams use the platform to organize incoming support requests, assist customer service agents, and manage ticket resolution processes.
Freshservice by Freshworks is an artificial intelligence IT service management platform that unifies operations, assets, and service workflows. It helps technology teams analyze ticket trends, manage changes, and streamline internal support processes across departments.
Functional Diagnostic Nutrition offers a training program that teaches practitioners how to use functional lab testing and systematic health protocols. It is designed for holistic health coaches seeking to improve client outcomes and grow their practices without guessing.
Gorgias is a conversational customer service platform that integrates automated AI agents, helpdesk tools, chat, and FAQs. It is built for e-commerce brands to manage customer support inquiries and drive online sales.
Gushwork is a marketing system powered by software agents that automate search research, content publication, and backlink creation. Small and medium businesses use it to increase online visibility and generate qualified sales leads without expanding their marketing team.
Help Scout is a customer support platform that helps teams manage conversations across email, live chat, and social media channels. It is designed for support departments to automate tasks, collaborate, and resolve client inquiries efficiently.
Housecall Pro is a business management platform that automates scheduling, invoicing, and customer follow-ups for home service providers. Field service professionals across various trade industries use it to organize daily operations from initial calls to final payments.
HubSpot is a customer platform that connects marketing, sales, support services, and CRM databases in one location. It is designed for businesses to manage customer relationships, resolve support inquiries, and launch outreach campaigns.
Ignition is a business automation platform that handles online proposals, contract agreements, client billing, and payment processing. Professional service providers and bookkeepers use the tool to streamline client onboarding, automate recurring invoicing, and manage scope changes.
Intercom is a customer service platform that combines an automated AI agent with a centralized ticketing helpdesk. Support teams use it to assist clients, organize cross-office collaboration, and deliver contextual customer communications.
Jane is a clinic management software platform that handles appointment scheduling, patient charting, and medical billing. It is built for health and wellness practitioners who need to manage administrative operations and patient communications.
KrispCall Communications is an AI-assisted cloud phone service that provides international phone numbers, SMS messaging, and call monitoring tools. Growing companies use the software to manage global customer communications, automate outreach messages, and maintain shared team inboxes.
Motive is an artificial intelligence platform that tracks and manages fleet operations, driver safety, and equipment maintenance. It is built for businesses managing physical vehicles and assets to reduce equipment downtime, track expenses, and prevent collisions.
Nextiva is a unified communications platform that combines business phone systems, contact centers, and automated customer service agents. Organizations use it to manage customer interactions across channels like voice, video, text, and email from one interface.
NiceJob is a reputation management tool that automates online review collection and customer referral requests. It is designed for service businesses aiming to increase local search visibility, showcase customer feedback, and encourage repeat bookings.
Outgrow is a no-code platform used to create interactive calculators, web forms, custom chatbots, and online quizzes. It helps marketing teams capture qualified leads, collect user feedback, and improve customer engagement across digital channels.
Respond.io is a customer conversation platform that unifies chat, email, and phone interactions into a single inbox. It helps businesses manage customer journeys across multiple communication channels and automatically qualify leads.
Sendcloud is a shipping platform that connects e-commerce businesses with global carriers to manage fulfillment operations. It helps online retailers automate parcel dispatching, handle customer returns, and track package deliveries in one place.
ServiceM8 is job management and client relationship software that assists with scheduling work orders, generating quotes, and collecting payments. Trade contractors and service businesses use the application to organize field operations and manage client communication.
Shor is a link management tool that consolidates multiple URLs into a single link for social media profiles and messaging platforms. Social media users and content creators use it to share multiple web destinations through their bio links.
Shore is business management software that combines online appointment scheduling, client administration, and point-of-sale transaction processing. It is designed for salons, studios, and wellness practices to organize staff shifts, manage room bookings, and accept client payments.
StampEzee is a digital loyalty platform that enables businesses to create custom stamp cards and run automated reward campaigns. It is intended for physical and retail businesses seeking to encourage repeat customer visits through gamified rewards and analytics.
SupportBee is a customer support ticketing system that converts incoming emails into collaborative team action items. It is designed for support teams needing to assign tickets, comment privately, and publish self-service knowledge base articles.
SurveyMonkey is an online platform for creating custom surveys and forms to gather structured feedback and data. It is designed for organizations looking to conduct market research, register event participants, and collect insights from customers or employees.
SurveySparrow is an interactive feedback platform that automates customer experience surveys across websites, applications, and messaging channels. It is designed for organizations seeking to analyze customer sentiment and collect responses through conversational forms and artificial intelligence tools.
Survicate is a customer feedback platform that collects user insights by deploying surveys across multiple communication channels. It is designed for teams wanting to automate survey workflows and integrate response data with existing business software.
Textline is a business text messaging application that allows teams to communicate with customers through SMS, web chat, and social messaging channels. Customer support and sales teams use it to manage multi-channel conversations, automate responses, and personalize customer interactions.
Tidio combines live chat, helpdesk software, and an AI conversational agent to handle customer support inquiries. It is intended for businesses aiming to automate customer service, collect leads, and resolve user issues efficiently.
Typewise is an AI customer experience platform that automatically resolves support requests across email, chat, and social channels. It is built for customer service teams to handle ticket resolutions, order lookups, and policy enforcement.
Unitel Voice is a virtual phone system that provides local, toll-free, and vanity numbers with customizable call routing. It helps businesses and remote workers manage customer calls, custom greetings, and voicemails across multiple devices.
Unleashed Software by The Access Group is an inventory management platform that unifies purchasing, warehousing, production, and sales tracking. It is designed for businesses needing multi-location stock control, automated digital counts, and integrated B2B e-commerce ordering.
Vida Global is an enterprise platform used to build, deploy, and manage no-code AI agents for business operations. It helps organizations automate communication and operational tasks across phone calls, text messages, emails, and online chat.
Wati.io is a customer engagement platform that unifies messaging across channels like WhatsApp, Instagram, and Facebook into one inbox. It is used by teams to automate interactions, qualify leads, and manage customer conversations.
Weave Communications is a small business platform combining a phone system with text, email, and payment tools. It helps practices automate scheduling, send client reminders, and handle front-office tasks from one workspace.
Wing Assistant is a staffing service that enables businesses to hire managed virtual assistants globally. It provides supervised remote assistants along with dedicated workspace software and training support.
