For software vendors

If your product is listed here, this page explains what you can ask us for, what we will always refuse, and how requests are handled. Not listed yet? Suggest your product →

What you can ask for

• Correct your listing — description, category or official website. We check any change against your own public website before publishing it.
• Report an error — handled in the same queue as reports from the public, within 5 working days.
• Send your press kit and brand guidelines, so we can show your real logo instead of a letter.
• Ask us to remove your logo — we replace it with a plain letter within 48 hours of a written request, no discussion needed.

What we always refuse

• Writing or editing the text of a page.
• Choosing a position or the order of a list.
• Removing a listing or a review because it is unfavourable.
• Badges, “Featured” or “Verified vendor” labels.
• Seeing a page before it is published.

How requests are handled

To protect you from impersonation, requests about a listing must come from an email address on the product’s official domain. Every request is logged, decided by the site’s owner, and answered within 5 working days (48 hours for a logo). Decisions about removals are recorded on our corrections page.

A listing describes information you publish yourself, so it is not taken down on request. The full rules are in our methodology.