Shiftie is a cloud-based staff scheduling, time tracking, and team management software solution developed by a dedicated team within the DigiTickets software group. Created to replace manual spreadsheet management, the software enables organizations to create staff rotas, track working hours, and administer workforce records from a unified online system. The platform caters to businesses operating across single or multiple physical locations, allowing managers to split and organize workforce schedules according to distinct departments, teams, operational areas, and defined job roles.
In terms of schedule setup, Shiftie provides tools to streamline rota creation and distribution. Managers can establish rotas using saved schedule templates, drag-and-drop layout options, or open shift postings that allow team members to volunteer for unassigned shifts. The software features built-in assignment recommendations, conflict detection alerts, shift swapping workflows, and shift acknowledgement requests. To assist managers with financial planning, Shiftie displays staff labor costs and target weekly work hours on the rota, backed by filtering and calendar export options.
Time and attendance tracking is handled through cloud-based clocking mechanisms accessible on personal mobile devices or a centralized physical Clock In Portal using individual PIN numbers. To ensure employees are actually on site before starting their shift, managers can enforce GPS-based geographic restrictions. Clock-in activity updates in real time to show active shifts and on-site staff, while automatically generating employee timesheets. Managers can review, adjust, or approve these timesheets manually or set automatic approval workflows before exporting final data for payroll.
For comprehensive team management, Shiftie centralizes employee administrative records, including contact details, pay rates, line managers, and custom employee attributes. The system handles leave management by monitoring annual holiday allowances, reviewing time-off requests, and tracking absence patterns with automated alerts. Additionally, Shiftie offers secure HR document storage with read-by reporting to confirm document distribution, as well as centralized messaging functionality that allows managers to send bulk or targeted communications directly to selected employee groups or the entire team.
Beyond basic workforce administration, Shiftie integrates with third-party software including ticketing platforms, activity booking systems, and electronic point-of-sale software to display live visitor figures and sales data directly on the scheduling dashboard. Built using an API-first approach, the platform provides clear technical documentation and code examples to support custom third-party integrations. Employees can also access dedicated self-service tools through web or mobile interfaces to view schedules, request leave, log availability, and export shift details directly to personal calendar feeds.
Aligning Staff Rota Schedules with Visitor Ticket Sales
Visitor attractions, escape rooms, and event venues can align their staffing schedules with anticipated visitor demand by connecting Shiftie with ticketing platforms like DigiTickets or TrekkSoft. Managers can view pre-booked visitor numbers directly on their shift scheduling dashboard. This insight allows team leaders to adjust staff coverage, schedule additional team members during peak operational hours, or reduce shifts during quieter periods, maintaining high service standards while controlling labor expenses.
Managing On-Site Time and Attendance with GPS Restrictions
Organizations operating physical premises, such as retail stores, cafes, or construction sites, can manage attendance tracking using Shiftie's time clock tools. Employees can clock in and out using personal mobile phones or a central physical portal with unique PINs. To prevent off-site clock-ins, managers can activate GPS geographic restrictions. Shiftie generates real-time overview screens showing who is currently on site, while automatically populating digital timesheets for payroll review.
Synchronizing Instructor and Staff Availability for Activity Centers
Outdoor centers, activity providers, and escape room operations can coordinate instructor and staff schedules by leveraging Shiftie's integration capabilities with systems like eola or Drawbridge. Managers can capture one-off or recurring availability submitted by instructors directly within the system. This allows managers to schedule qualified staff for upcoming bookings without relying on manual emails or phone calls, avoiding double bookings while ensuring necessary activities and rental shifts remain adequately covered.
Controlling Labor Costs and Weekly Target Hours
Businesses seeking to monitor operational expenses can utilize Shiftie's rota financial tools during schedule creation. As managers assign workers to specific shifts, the software calculates estimated staff labor costs based on individual hourly rates. Simultaneously, the system tracks total planned hours against defined weekly targets for each employee. This allows management to spot potential overstaffing, avoid unintentional overtime costs, and optimize shift assignments before rotas are published to staff.
Centralizing Leave, Sickness, and HR Document Management
HR teams and department managers can centralize employee record-keeping by handling leave allowances, sickness logs, and company files directly inside Shiftie. Employees submit time-off requests through the platform, which managers review against existing leave calendars to prevent operational understaffing. Sick leave can be recorded by staff or managers, triggering automated alerts. Furthermore, administrators can distribute policies or individual employee records, tracking reading completion with integrated read-by reporting features.
Optimizing Hospitality Rotas Using Real-Time EPOS Sales Data
Restaurants, bars, and nightclubs can optimize shift scheduling by linking their electronic point-of-sale systems, such as ICRTouch, directly with Shiftie. By cross-referencing sales performance data against staff scheduling rotas, hospitality managers can analyze labor expenditure relative to daily revenue. This helps businesses schedule the ideal number of service and kitchen staff across different shifts, minimizing excess staffing costs during slow periods while ensuring adequate coverage during busy shifts.
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Employees can clock in and out using any internet-connected device, including personal smartphones, or through a centralized physical Clock In Portal using a unique PIN code. For enhanced location control, managers can enable GPS-based restrictions to ensure staff are physically present on site when clocking in. Shiftie logs active shifts in real time and automatically generates digital timesheets based on recorded arrival and departure times.
How does Shiftie prevent scheduling conflicts on rotas?
Shiftie incorporates built-in conflict detection tools that alert managers to overlapping shifts, double bookings, or unassigned hours during rota creation. Additionally, when team members submit shift swap requests or volunteer for open shifts, the system checks for potential scheduling conflicts before managers finalize changes. Shift acknowledgements can also be requested to ensure employees have received and reviewed their updated work schedules.
How does Shiftie assist managers with controlling wage costs?
Shiftie automatically calculates total staff labor costs as shifts are created and modified on the scheduling dashboard. The platform displays shift expenses alongside each employee's target weekly work hours, giving managers immediate financial visibility. This visual data helps management identify potential overstaffing, prevent excessive overtime expenses, and build balanced rotas that adhere strictly to departmental labor budgets before publishing.
What options exist for managing employee holiday and sickness?
Shiftie offers integrated leave and absence management modules. Employees submit leave requests directly through the system, which managers cross-check against existing team time off and individual holiday allowances before approving. For sick leave, managers or employees can create sickness logs that trigger automated alerts. Sickness records are centrally stored, enabling managers to review absence trends and organize replacement cover promptly.
Can shift schedules be connected with live business data?
Yes, Shiftie integrates with operational tools to pull business data directly into the schedule view. For example, ticketing data from DigiTickets or TrekkSoft displays pre-booked visitor counts, eola syncs instructor availability, and ICRTouch supplies sales data. Connecting these metrics allows managers to adjust shift staffing levels based on expected visitor volume, instructor requirements, or real-time sales figures.
Is custom integration possible with other internal systems?
Shiftie is constructed following an API-first architecture, allowing organizations to develop custom connections with external systems. The platform offers clear API documentation and code examples to assist technical teams. Organizations wishing to build tailored integrations can contact the Shiftie team to explain their project requirements and request developer access to the necessary API endpoints and documentation.
How are timesheet approvals and exports handled in Shiftie?
Attendance entries generated from clock-ins automatically populate employee timesheets for review. Managers can edit start and end times, handle unscheduled timesheets, or apply automated approval settings for entries that match planned shifts. The system also includes automatic clock-out features for unclosed shifts. Finalized, approved timesheet data can be exported directly from Shiftie to facilitate payroll processing.
What support hours and channels are provided by Shiftie?
Shiftie provides customer support seven days a week between 08:00 and 20:00. The support team assists users with account setup, rota configuration, and feature inquiries. In addition to direct support assistance, Shiftie maintains an online knowledge base containing detailed guides and solutions organized into categories like scheduling, team management, time clock settings, billing, and worker tutorials.
How are employee records and HR documents managed within the platform?
Shiftie acts as a central repository for employee information, storing contact details, hourly rates, line manager assignments, job roles, and custom attributes. Administrators can store and share general company policies or specific employee files securely. With read-by reporting features, managers can track which staff members have viewed assigned documents, eliminating the need for external HR storage tools.
How can staff view their work rotas outside of Shiftie?
Employees can view their assigned shifts by logging into their personal Shiftie dashboard on mobile or desktop devices. In addition to accessing the web interface, staff can set up calendar exports to automatically feed their published Shiftie rotas directly into personal calendar applications. This helps workers track upcoming shifts alongside personal appointments and daily schedules.
Who uses Shiftie?
Shiftie is designed for organizations that rely on shift-based teams, shift workers, and multi-departmental personnel across various operational structures. It caters to businesses spanning small single-site teams to larger multi-location enterprises.
Visitor Attractions
Restaurants & Cafes
Retail
Healthcare
Cleaning Services
Hotels & Hospitality
Construction & Engineering
Escape Rooms
Farm Parks
Garden Centres
Museums
Dental Practices
Holiday Parks
Halloween Events
Christmas Events
Bars & Nightclubs
Care Homes
Shiftie pros and cons
Until real users review Shiftie, this tab shows what the vendor highlights and the points worth checking — never invented opinions.
What Shiftie highlights
Direct integrations with DigiTickets, TrekkSoft, eola, and ICRTouch to cross-reference scheduling with visitor numbers and sales data
Customer support available seven days a week between 08:00 and 20:00
Flexible time tracking including web, central PIN portal, and GPS geographic boundaries
Built on an API-first architecture that supports custom third-party integrations
Built-in conflict detection, shift swapping mechanisms, and automated timesheet approvals
Points to check before choosing
The vendor's website does not disclose specific subscription fees, per-user pricing, or tier structures
The website does not state whether a free plan or a free trial is offered
Native mobile app distribution details across iOS App Store or Google Play are not detailed on the website
Data residency, hosting region options, and security compliance standards are not specified on the public pages
Shiftie features
Shift Templates and Drag-and-Drop Rota Setup
Shiftie allows managers to build rotas rapidly using customizable shift templates and drag-and-drop scheduling controls. Supervisors can save recurring schedule layouts, apply template structures to future weeks, and assign open shifts that employees can volunteer to work. Automated recommendation tools assist managers in placing qualified employees into appropriate shifts based on established job roles, operational requirements, and individual working patterns.
Conflict Detection and Shift Swapping
To prevent scheduling overlaps and coverage gaps, Shiftie provides real-time conflict detection alerts during rota creation. The platform enables staff to swap shifts directly with colleagues, sending notification alerts to managers for final approval. Additionally, managers can require shift acknowledgements from employees to verify that staff members have reviewed and confirmed their assigned working hours across published schedules.
Rota Financial Insights and Target Hours
Shiftie calculates live labor costs directly on the scheduling interface, giving managers clear visibility into wage expenditure as shifts are added or modified. The system tracks planned hours against target weekly work schedules for individual employees, helping managers maintain balanced workloads. Highlighting labor costs alongside visual color-coded shift layouts helps businesses prevent overstaffing while ensuring budgets remain on target.
Cloud-Based Time Clock and Central PIN Portal
Shiftie offers flexible clock-in capabilities, allowing employees to log start and finish times using internet-connected mobile phones or a shared central device. For workplaces seeking to limit smartphone usage on site, Shiftie provides a dedicated Clock In Portal where employees sign in using unique PIN codes, giving managers a live overview of who is currently on site.
GPS-Based Location Restrictions
To ensure employees clock in only when present at the workplace, Shiftie includes GPS-based restriction settings. Managers can define geographic boundaries for physical work locations, preventing employees from clocking in remotely or while arriving in the car park. These location safeguards maintain accurate timekeeping records and prevent unauthorized attendance logs before workers arrive at their assigned work areas.
Automated Timesheet Generation and Approvals
Shiftie automatically transforms clock-in and clock-out data into detailed employee timesheets for each pay period. Managers can review, edit, and adjust entries manually, or configure automatic approval rules for records that match scheduled shift times. The software also supports automatic clock-out features for forgotten sign-offs and exports finalized timesheets directly for payroll processing.
Employee Availability and Recurring Unavailability
Employees can submit personal availability and log upcoming commitments, such as childcare, classes, or medical appointments, directly into Shiftie. Staff members can log one-off unavailability dates or establish recurring availability patterns. Managers can review this information while constructing rotas, reducing manual communication via text or email and minimizing scheduling conflicts prior to publishing rotas.
Absence and Sick Leave Tracking
Shiftie provides dedicated tools for logging and tracking employee sickness and unexpected absences. Sickness records can be entered by managers or submitted directly by employees through the platform. The software generates automated alerts, tracks sickness history, and presents relevant absence details, enabling managers to make informed staffing choices and arrange shift coverage while ill employees recover.
Centralized Team Directory and Bulk Editing
The platform acts as a central repository for workforce data, storing employee contact details, pay rates, job roles, line managers, and custom attributes. Managers can view comprehensive individual profiles, review remaining leave allowances, monitor sickness history, and perform bulk updates across employee groups, reducing administration time by avoiding separate software systems for record management.
HR Document Management and Read-By Reporting
Shiftie enables secure document storage and sharing across the organization, handling company policies as well as employee-specific records. Managers can assign documents to specific staff members or team groups and monitor compliance using read-by reporting features, which confirm whether employees have accessed and reviewed assigned documentation.
Internal Bulk Messaging and Targeted Contact
Shiftie provides built-in communication tools that allow administrators to contact team members directly from within the application. Managers can broadcast emails or messages to the entire workforce or filter recipients to reach specific job roles, departments, or individual groups. This eliminates the need to maintain separate contact lists or exit the scheduling system to issue team updates.
Integration Framework and API Access
Shiftie connects natively with operational systems like DigiTickets, TrekkSoft, eola, ICRTouch, Drawbridge, and InfoVetted to pull visitor counts, activity bookings, EPOS sales, and vetting data into rotas. Built with an API-first framework, Shiftie also offers technical documentation and code examples, allowing organizations to develop custom software integrations tailored to their specific workflows.
Shiftie pricing
We don't publish prices: they change often and differ by country. Check current plans on Shiftie's own pricing page.
Shiftie manages billing through structured plans, with internal settings allowing administrators to view invoices, check active plan details, or change billing plans. However, specific subscription tiers, per-user costs, and payment amounts are not disclosed on the website. Shiftie's website does not state whether a free plan or free trial is offered.
Shiftie provides native integrations designed to import operational numbers, visitor bookings, activity availability, and EPOS sales data directly into the rota scheduling module. In addition to pre-built native integrations, Shiftie is built on an API-first framework, allowing technical teams to build custom software integrations by requesting documentation and access details.
DigiTickets
TrekkSoft
eola
ICRTouch
Drawbridge
InfoVetted
Shiftie support
Customer support is provided seven days a week from 08:00 to 20:00. Users can access assistance through an online knowledge base containing setup guides, administrative help articles, and employee tutorials organized by functional area. The vendor's support team assists with initial setup, rota configuration, billing, and technical feature queries.
Online Knowledge Base
Support Team Desk
Setup and Troubleshooting Inquiries
Shiftie reviews
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How this page was made
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This page was written with AI from 6 pages of shiftie.co's own website (read on Sep 16, 2026) and checked automatically: no copied wording, no prices, and no figure that isn't on the vendor's site. Nobody on our team has tested Shiftie.
