What is Shippo?
Shippo provides multi-carrier shipping software and a developer API designed to streamline package fulfillment for businesses of varying sizes. The platform connects e-commerce merchants, marketplaces, third-party logistics providers, and software platforms to global shipping carriers. By aggregating order management, carrier options, label generation, and tracking into a single platform, Shippo assists users in managing logistics from order creation through final delivery.
For software developers and platforms, Shippo offers an API that connects to over 40 shipping carriers, more than 500 service levels, and supports tracking for over 1,000 carriers. Platforms and marketplaces can embed shipping functionality directly into their existing software stack using custom logic or through Elements, which are prebuilt, no-code user interface components. Organizations using direct integrations can launch their shipping workflows in under 30 days.
The platform includes fulfillment tools such as a batch label workflow that lets merchants create, modify, and print labels for multiple orders simultaneously. Shippo incorporates automated business rules to reduce manual entry, QuickPack click-to-print functions that remove file downloading steps, automatic U.S. address validation, and tools to generate itemized pick lists for warehouse teams.
Shippo includes analytical tools to assist operational decision-making. Shippo Intelligence supplies an AI-driven weekly digest that details changes in shipping costs, shifts in carrier performance, and actionable recommendations. Operational dashboards display key metrics, including lifetime or periodic shipping spend, package counts, average price per package, and historical fulfillment trends.
The system supports multi-channel and multi-store operations by allowing businesses to import order data directly from online storefronts, marketplaces, or CSV file uploads. Shippo handles post-purchase processes by facilitating branded shipping experiences, automated customer email notifications, return label generation, carrier manifests, subaccount management, and package insurance.
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