What is SimplePractice?
SimplePractice is an electronic health record and practice management software platform created by SimplePractice, LLC, based in Santa Monica, California. Designed specifically for healthcare practitioners—including therapists, speech-language pathologists, occupational therapists, and psychiatrists—the platform supports both solo practices and group practices. It brings together front-office administrative tools, clinical documentation management, financial processing, client communication features, and network coordination into a single cloud-based application.
For client management and scheduling, SimplePractice helps practitioners onboard new clients through paperless intake documents and online appointment requests. Practitioners can publish profiles on Therapy Finder to attract new clients. The calendar system allows synchronization across multiple devices, enables the configuration of out-of-office blocks, and sends automated appointment reminders to clients to help prevent no-shows. Communication tools include HIPAA-compliant telehealth sessions, secure direct messaging between sessions, and a dedicated Client Portal for administrative tasks.
Documentation tools within the platform enable practitioners to write progress notes, set up treatment plans, monitor client progress over time, and apply measurement-based care techniques. The platform incorporates an AI Note Taker to assist with note creation. On the financial side, SimplePractice features HIPAA-compliant payment processing for credit cards, debit cards, FSA cards, and HSA cards. The platform also offers insurance tools to generate, submit, track, and reconcile claims, as well as issue superbills to clients, without retaining a percentage of practitioner revenue.
Through the SimpleConnect infrastructure, SimplePractice connects individual practices with broader behavioral health networks, health plans, employers, employee assistance programs, and health delivery organizations. SimpleConnect operates on two layers: Access Infrastructure, which allows members and care teams to find and schedule care based on real-time availability, and Network Infrastructure, which gives health plans visibility into provider network quality and operational signals. This system enables direct data exchange, referral routing, and closed-loop care coordination within clinician workflows.
Safety and compliance measures on the platform are structured around HIPAA requirements. Resources and features address data protection, pixel tracking considerations, de-identification of data, HIPAA-compliant email, and two-step verification for account access. In addition to technical capabilities, SimplePractice provides educational tools including practice startup kits, business plan templates, and clinical documentation templates for different specialties. Customer assistance is delivered via live chat, email, and phone support.
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