Wrike is a digital work management platform built to help organizations coordinate daily business operations across human staff members and artificial intelligence agents. The system functions as a centralized environment where users can ideate, plan, execute, analyze, and optimize projects from project intake to final delivery. By bringing cross-functional communication, task tracking, and corporate goals together into a single application, the software aims to eliminate operational silos, reduce context switching across multiple software tools, and minimize reliance on status updates conducted through email threads or frequent meetings.
Work in Wrike is structured using customizable workspaces, folders, tasks, and custom item types tailored to an organization's specific processes. Users can visualize project data through multiple visual displays, including interactive Gantt charts, Scrum boards, tables, calendars, and visual reporting dashboards. Features like cross-tagging enable individual tasks, subtasks, and project items to be placed across several folders simultaneously. This allows cross-functional teams to collaborate on shared work without duplicating files or generating fragmented records across separate departmental areas.
Automation and artificial intelligence capabilities are integrated directly into Wrike via Work Intelligence, Wrike Copilot, and customizable AI agents. Organizations can create and deploy no-code AI agents to automate administrative tasks, such as scanning task titles, populating custom fields, assigning resources based on team bandwidth, and generating sprint progress summaries. Wrike Copilot provides answers to project questions, summarizes task updates, extracts action items, and drafts text content. Additionally, the platform's Model Context Protocol (MCP) Server connects Wrike data with external artificial intelligence assistants including ChatGPT, Claude, Microsoft Copilot, and Google Gemini.
To assist with execution and approval processes, Wrike provides built-in online proofing, formal sign-off tools, live document editing, and external request forms. Team members and outside reviewers can inspect media files or documents, add pinpoint visual feedback, and track approvals directly inside the platform. Resource management tools allow project managers to estimate task effort, reserve team member hours through resource bookings, balance workloads according to individual availability, and track billable hours to manage project budgets and schedules effectively.
Reporting and analytics tools convert project operational data into real-time metrics displayed on visual dashboards. Organizations can monitor key performance indicators, assess past project performance, display summary metrics to stakeholders, and use artificial intelligence features to identify potential risks and operational bottlenecks early. The platform supports both Agile and Waterfall project management frameworks while offering enterprise security controls such as single sign-on, two-factor authentication, user group management, role-based access controls, data encryption, and audit reports.
Marketing and creative teams use Wrike to centralize campaign planning, asset production, and incoming creative requests in a single workspace. Custom request forms automatically gather job specifications and supply them to designers upon submission. Integrated proofing and approval tools allow internal teams and external reviewers to leave pinpoint feedback on images, documents, and videos. An extension for Adobe Creative Cloud permits creators to edit files directly inside their design applications. Visual dashboards help managers monitor team workloads, campaign progress, and resource distribution to accelerate asset delivery cycles.
Enterprise PMO and Strategic Portfolio Management
Project Management Offices (PMOs) leverage Wrike to align strategic goals and OKRs with day-to-day project execution. The system connects individual tasks up to broader programs and project portfolios, offering project managers clear visibility into overall operational progress. PMO teams utilize prebuilt project blueprints to standardize workflows across departments, while built-in artificial intelligence tools generate risk predictions to spot potential project roadblocks early. Visual reporting dashboards allow executive leaders to review real-time portfolio health metrics and guide organizational decision-making.
Professional Services Client Management
Professional services organizations and agencies utilize Wrike as a central platform to manage client engagements and project lifecycles. Teams use the software to track billable hours, monitor project budgets, and balance resource allocation across multiple client accounts. Automated request forms turn incoming client inquiries into assigned tasks, while external reviewer access enables clients to participate in document proofing and approval processes. Automated reporting tools allow service managers to aggregate project data and generate client status reports in five minutes.
Product Management and Software Engineering
Product managers and IT engineering groups use Wrike to manage product roadmaps, organize work backlogs, and execute sprint cycles. Teams can build Scrum boards, design custom fields, and create custom item types tailored to their Agile development processes. The platform centralizes communication across engineering teams, automates incoming IT service requests, and tracks development milestones using interactive Gantt charts. By deploying AI agents, software teams can automate routine end-of-sprint closing procedures and route returning artwork or technical tasks to designated assignees automatically.
Manufacturing Operations and Lifecycle Coordination
Manufacturing companies use Wrike to unify cross-functional teams across the product lifecycle within a single governed workspace. The platform connects design, production, and operations teams to standardize manufacturing processes, automate handoffs, and manage service tickets. Resource management capabilities provide managers with full visibility into team bandwidth, allowing them to balance workloads, prevent overbooking, and adjust assignments based on capacity. Built-in artificial intelligence features monitor production data to surface operational risks and manufacturing bottlenecks before delays occur.
Resource Management and Capacity Allocation
Resource planning managers use Wrike to balance workloads and optimize capacity across departmental teams. The platform provides real-time visibility into staff availability, skills, and current project demand. Managers can use resource bookings to reserve time from specific team members or job roles, evaluate effort requirements when creating tasks, and reassign work to avoid team burnout or idle time. Artificial intelligence insights help identify allocation risks, resolve scheduling conflicts, and ensure priority initiatives have sufficient resource coverage.
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Wrike AI agents are configurable, no-code automated virtual assistants designed to carry out routine operational workflows. Organizations can build and deploy agents to process incoming request forms, scan task titles, populate custom field values, assign resources according to staff bandwidth, monitor project risks, and generate sprint updates. They operate within Wrike's enterprise security and permission structure to ensure auditable, transparent automated execution.
What project visualization views does Wrike provide?
Wrike provides several visual layout options to accommodate different team working preferences. Users can toggle between interactive Gantt charts for timeline management, Agile Scrum boards for sprint tracking, Table views for spreadsheet-style data editing, Calendar views for date tracking, and Chart displays or visual dashboards for analyzing operational metrics and project progress in real time.
How does Wrike handle incoming work requests from external parties?
Wrike enables teams to gather work requests and project specifications from external stakeholders and non-Wrike users through customizable external request forms. Submitted forms automatically create structured tasks within Wrike containing all submitted specifications. In addition, online proofing and approval features allow external reviewers to inspect attached documents, images, or video files and provide pinpoint feedback without requiring full user accounts.
Can Wrike connect to external AI assistants like ChatGPT and Claude?
Yes. Wrike features an MCP (Model Context Protocol) Server that connects workspace data to external artificial intelligence assistants, including ChatGPT, Claude, Claude Code, Microsoft Copilot, and Google Gemini. This connection allows organizations to interact with third-party AI tools using Wrike data while retaining established user access permissions, data governance rules, and enterprise security safeguards.
How does Wrike support team resource management?
Wrike provides resource management features that deliver visibility into staff capacity, user attributes, skills, and current project demand. Project managers can create resource bookings to reserve hours from specific team members or job roles, evaluate effort requirements when creating tasks, reassign work to avoid overbooking or idle time, and track billable hours to monitor project budgets.
What security features are available in Wrike?
Wrike incorporates administrative security controls to protect enterprise data. The platform supports single sign-on (SSO) integration using identity providers like Microsoft Azure, Google, Okta, and OneLogin, along with multi-factor authentication (2FA). Administrators can configure user groups, establish role-based access permissions, apply data encryption, and generate downloadable user activity audit logs to monitor platform modifications.
How does Wrike integrate with Google Apps?
Wrike connects with Google Workspace tools including Gmail, Google Drive, and Google Calendar. Users can attach Google Drive files directly to Wrike tasks for live editing, convert incoming emails into assigned Wrike tasks using the Gmail gadget, and synchronize project milestones with Google Calendar using Unito's automated two-way synchronization tool.
Does Wrike offer a free trial period?
Yes. Wrike provides a 14-day free trial that allows organizations to test platform capabilities, prebuilt project templates, and custom workflows before purchasing. Users can evaluate specialized departmental solutions, such as tools designed for marketing, manufacturing, professional services, or project management offices, during the two-week trial period without requiring long-term commitments.
What is cross-tagging in Wrike?
Cross-tagging is a feature that allows a single task, subtask, or folder to exist in multiple project folders or departmental workspaces simultaneously. This capability prevents data duplication across teams, ensuring that edits, comments, or status updates made in one workspace immediately update across all tagged locations in real time.
How do online proofing and approvals work in Wrike?
Wrike includes built-in online proofing and approval features for digital media, documents, web pages, and video files. Team members and external reviewers can post pinpoint visual comments directly on uploaded files, send formal sign-off requests, and track document revisions without leaving Wrike or while using connected software like Adobe Creative Cloud.
Who uses Wrike?
Wrike is built for cross-functional teams, department managers, project leaders, and enterprise organizations seeking to organize workflows, balance staff capacity, and automate administrative tasks. It serves specialized functional units across marketing, product management, IT and engineering, manufacturing, professional services, operations, and project management offices. The platform scales from single departmental teams up to global enterprise environments requiring custom workflow configuration, strict governance controls, and multi-team collaboration across different time zones.
Marketing and Creative Teams
Project Management Offices (PMO)
Professional Services Organizations and Agencies
Product Management and Engineering Teams
IT and Operations Teams
Manufacturing Enterprises
Resource and Capacity Planning Teams
Wrike pros and cons
Until real users review Wrike, this tab shows what the vendor highlights and the points worth checking — never invented opinions.
What Wrike highlights
Custom AI agents, Wrike Copilot, and Work Intelligence for automated tasks and insights
Multiple visual project displays including Gantt charts, Scrum boards, Table, and Calendar views
Cross-departmental collaboration capabilities such as cross-tagging, custom fields, and custom workflows
Connects with over 400 software applications via native integrations, an open RESTful API, and Wrike MCP Server
Enterprise security controls including single sign-on, two-factor authentication, role-based access, and audit reports
Points to check before choosing
The vendor's website does not state data storage limits or file attachment size restrictions.
Specific plan prices, per-user subscription fees, and tier pricing breakdowns are not listed on the website.
Creating custom cross-application automations requires purchasing the Wrike Integrate add-on.
Automated two-way synchronization between Wrike tasks and Google Calendar requires a third-party integration via Unito.
Wrike features
Wrike AI Agents
Wrike AI agents allow organizations to create, deploy, and manage no-code automated assistants tailored to their workflows. These virtual agents handle routine administrative duties, such as processing incoming intake request forms, scanning task titles, populating custom field values, assigning tasks based on team capacity, monitoring project risks, and generating summary updates at the conclusion of development sprints.
Wrike Copilot
Wrike Copilot functions as an intelligent assistant within the Wrike workspace. It answers user questions regarding project status, summarizes lengthy work threads, extracts action items, generates content, and turns raw workspace data into actionable insights. This capability helps team members find project information quickly without searching through disparate communication channels or requesting manual status updates.
Interactive Gantt Charts
Interactive Gantt charts provide visual timeline views for project planning, schedule coordination, and milestone tracking. Project managers can build task dependencies, establish target deadlines, monitor overlapping project schedules, and adjust dates directly on a calendar display. This visual tool offers complete visibility over complex, multi-phase project timelines across cross-functional teams.
Custom Project Views
Custom project views enable team members to visualize project data in their preferred interface format. Users can switch between Board, Table, Gantt, Calendar, and Chart views to evaluate team workloads, track task execution, and inspect project metrics. This flexibility helps different departments collaborate on shared initiatives while maintaining views suited to their specific operational needs.
Agile Scrum Boards
Agile Scrum boards assist product, software, and marketing teams in organizing work backlogs and managing sprint iterations. Teams can prioritize backlog items, update task statuses in real time, and collaborate directly on shared boards. This structure helps streamline communication during sprint cycles and provides visual progress tracking for Agile development frameworks.
Resource Bookings and Effort Management
Resource bookings allow project planners to reserve estimated project hours from specific team members or job roles based on current bandwidth. Paired with effort management tools, managers can assess the work effort required for individual tasks upon creation, evaluate team member availability, and adjust task assignments to prevent work overload or idle periods.
Customizable Work Items and Workflows
Wrike permits organizations to build a library of custom item types and construct tailored workflows that mirror their exact internal business processes. Teams can define custom fields, document multi-stage development processes, set up automated status triggers, and establish consistent operational procedures across separate organizational departments, ensuring projects follow standardized procedures from start to finish.
Online Proofing and Approvals
Built-in online proofing and approval features simplify review workflows for creative assets, documents, web pages, and video files. Internal team members and external reviewers can add pinpoint visual comments directly onto media files, submit formal approval requests, and manage document versions without leaving Wrike or toggling between separate reviewing applications.
External Requester Collaboration
External request forms allow teams to collect project specifications and work requests from external stakeholders, including individuals without Wrike accounts. Submitted requests automatically generate structured Wrike tasks containing all provided project specifications. This centralizes incoming request intake in a single location and eliminates back-and-forth email communications between internal staff and external requesters.
Live Document Editor
The Wrike Document Editor allows users to view and edit files attached to tasks, folders, and projects directly within the application interface. Modifications made to attached documents are automatically saved and uploaded as new version records, eliminating the need to manually download files, make edits externally, and re-upload updated attachments.
Wrike Datahub and Advanced Analytics
Wrike Datahub and advanced analytics features generate real-time visual reports on operational output, project progress, and key metrics. Managers can evaluate past project performance, build customized client status reports in minutes, and utilize predictive artificial intelligence capabilities to identify project risks and potential production bottlenecks before deadlines are missed.
Enterprise Security and Governance Controls
Wrike provides administrative security controls to safeguard confidential company data across the enterprise platform. Security capabilities include single sign-on (SSO) integration with identity providers such as Microsoft Azure, Google, Okta, and OneLogin, multi-factor authentication (2FA), role-based access permission management, customizable user group structures, data encryption, and downloadable user activity audit reports.
Wrike pricing
We don't publish prices: they change often and differ by country. Check current plans on Wrike's own pricing page.
Wrike offers a 14-day free trial that allows organizations to evaluate features and departmental solutions before purchasing. Specific pricing tiers, per-user rates, and subscription package costs are not published on the provided web pages. An online ROI calculator is available on the website to estimate financial returns and time savings for the Business Plan based on team size and average annual salary. Certain capabilities, including custom app automations via Wrike Integrate, are available as add-on features.
Wrike integrates with over 400 applications through native integrations, an open RESTful API, and Wrike Integrate, an add-on solution designed for custom cloud and on-premises process automation. Native connections exist for cloud storage services such as Google Drive, Dropbox, and Box, as well as creative design applications like Adobe Creative Cloud. Communication tools including Slack, Microsoft Teams, Gmail, Outlook, and Apple Mail enable users to turn incoming messages into Wrike tasks. Calendar synchronization is supported natively or via Unito for two-way Google Calendar syncing. Analytics and visualization apps such as Tableau, Power BI, Google Sheets, Skyvia, QuickBooks, Klaxoon, Miro, and Salesforce also connect to Wrike. For artificial intelligence workflows, the Wrike MCP Server links platform workspace data with external AI tools including ChatGPT, Claude, Claude Code, Microsoft Copilot, and Google Gemini.
Slack
Microsoft
Google
Adobe
Salesforce
Zoom
Tableau
MS Teams
Klaxoon
MediaValet
OneDrive
Tenovos
GitHub
Gmail
Google Calendar
Outlook
MS Excel
Dropbox
Okta
OneLogin
HubSpot
Jira
NetSuite
Microsoft Copilot
Google Gemini
Claude
Claude Code
Wrike MCP
ChatGPT
Intuit/QuickBooks
Skyvia
Power BI
Google Sheets
Miro
Box
MS Project
Apple Mail
Unito
Wrike support
Wrike offers customer support and implementation services through a dedicated professional services team and premium support staff experienced in large-scale project management deployments. Educational and onboarding resources available on the website include user documentation, feature guides, live and recorded webinars, research studies, practical use case videos, and prebuilt project templates or blueprints for standardizing common workflows.
Premium support
Professional services
Documentation and feature guides
Webinars
Recorded use case sessions
Prebuilt project templates and blueprints
Wrike reviews
We don't show a rating for Wrike until at least 10 real users have reviewed it — so far, 0 of 10. Reviews are read and approved by hand; none are identity-verified, but none are bought or invented either.
How this page was made
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This page was written with AI from 9 pages of wrike.com's own website (read on Sep 16, 2026) and checked automatically: no copied wording, no prices, and no figure that isn't on the vendor's site. Nobody on our team has tested Wrike.
