Backlog is a cloud-based platform created by Nulab that brings together task management, issue tracking, and internal team collaboration. Designed for businesses of various sizes, the software centralizes task delegation, bug resolution, and code management into a unified workspace. By bringing these core operations together, the system aims to eliminate the need for teams to toggle between separate applications. Work items can be monitored from their initial creation through to final release, giving members complete visibility over ongoing operational pipelines.
To assist with work organization and timeline tracking, the platform features multiple visual display options. Teams can review high-level progress across broad operational activities using central dashboards or track specific execution stages through drag-and-drop Kanban boards. For structured timeline scheduling, built-in Gantt charts allow managers to outline task sequences and identify work dependencies. Teams following iterative development cycles can also implement burndown charts, which display the remaining workload throughout a sprint to help identify potential delays and operational bottlenecks before completion targets are missed.
Work items inside the system are structured through a multi-tiered hierarchy that includes parent items, subtasks, milestones, and release versions. Users can tailor their data capture by creating custom fields for items such as customer identifiers, priority levels, or specific device types. To simplify standardized procedures, teams can build reusable task templates for onboarding routines, software quality assurance checklists, and defect reports. Developer workflows are further supported through built-in Git and Subversion repositories, allowing technical teams to connect code commits and pull requests directly to issue records.
The platform functions as a central repository for project knowledge, documentation, and asset storage. Team members can upload spreadsheets, images, and text documents directly into comments and issues, or organize them within shared project folders. An artificial intelligence assistant is integrated into the workspace to handle administrative tasks. This AI tool can summarize ongoing task details, locate stored documents and deadlines, flag priority items, and compile daily task lists so team members can focus on higher-level decision making and project execution.
For larger organizations requiring enterprise-grade security and administrative governance, the platform includes Security Assertion Markup Language authentication and automated user provisioning capabilities. Organizations can bundle the platform with Nulab Pass to establish centralized access control across their workforce. Teams can also receive customized 1:1 training sessions to support system deployment and user onboarding. Furthermore, the environment connects with external productivity software, chat services, and file storage tools, while offering an open application programming interface for custom software integrations.
Software development teams can manage their entire coding lifecycle within the platform without switching tools. Programmers can utilize built-in Git and Subversion repositories to host code, branch software builds, and submit pull requests directly attached to task tickets. By connecting commits to specific issue records, developers can track bug fixes and feature development alongside project milestones. Visual tools like burndown charts and Kanban boards help engineering leads monitor sprint progress, discover workflow bottlenecks, and keep technical deliverables aligned with scheduled release dates.
Design Planning and Feature Execution
Product designers and creative teams can use the software to structure feature creation, collaborate on visual assets, and gather feedback from cross-functional stakeholders. Designers can align their deliverable schedules with broader product timelines using visual Gantt charts. Assets and media files can be uploaded straight into comments or shared folders, ensuring design documentation remains directly attached to the relevant task context. This centralized workspace keeps creative teams aligned with product goals and sprint schedules while facilitating clear communication across departments.
Marketing Campaign Management
Marketing teams can utilize the platform to organize multi-channel promotional campaigns, assign creative deliverables, and monitor project execution across external and internal departments. Campaign managers can set up task hierarchies with subtasks and milestones to break down complex marketing launches into clear actions. Custom fields can track campaign channels or target audiences, while shared dashboards offer real-time visibility into overall project status. This coordination ensures that campaign materials are created, reviewed, and published according to target timelines.
Defect and Bug Tracking
Quality assurance specialists and support teams can implement the workspace to record, categorize, and resolve software defects. Standardized task templates ensure bug reports capture required technical information, such as priority levels, affected devices, and operating conditions. Support staff can assign reported bugs to specific developers, attach log files or screenshots, and track ticket status through custom fields. Automated notification workflows keep team members informed when issues are updated or marked complete, facilitating swift bug resolution.
Centralized Documentation and Knowledge Sharing
Organizations can maintain a centralized repository for project documentation, spreadsheets, meeting notes, and technical specifications inside the platform. Team members can upload files directly into task discussions or maintain categorized documents within shared project directories. By storing key resources within the workspace where tasks are managed, teams avoid losing critical files across disconnected storage platforms. Built-in artificial intelligence assistance further allows team members to quickly retrieve relevant project details, contextual background, and upcoming deadlines.
Migration from Alternative Issue Trackers
Companies transitioning away from legacy tools can utilize dedicated import tools to transfer their existing project data into the platform. Built-in importers for Redmine and Jira allow organizations to migrate historical issues, comments, and task structures without manual re-entry. This migration capability enables teams to consolidate their work processes onto a unified platform while retaining critical project context and history, minimizing disruption for team members during software deployment.
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How does Backlog handle code management for software development teams?
Backlog includes built-in Git and Subversion repositories, allowing development teams to host and manage code directly within their project workspace. Software developers can link code commits, repository branches, and pull requests directly to issue tickets. This integration ensures code updates remain visible alongside task descriptions, helping teams manage software bugs, review code changes, and track feature progress without switching between external version control tools.
What visual tools are provided for tracking project progress?
The platform offers multiple visual tracking views to suit different team needs. A central dashboard presents a real-time summary of all project updates. Interactive Kanban boards allow drag-and-drop task management during active sprints. Gantt charts map out task schedules and dependencies to assist with timeline planning, while burndown charts track remaining sprint work to help teams identify operational blockers before target deadlines.
How does the AI Assistant help manage project workflows?
The built-in artificial intelligence assistant handles routine administrative activities within the workspace. It can organize project information, summarize complex task descriptions, flag urgent updates, and locate stored files or deadlines in seconds. Furthermore, the AI tool can generate daily to-do lists for team members, allowing staff to spend less time on manual planning and focus on execution and decision-making.
How can teams structure and customize their tasks?
Tasks are organized using a multi-level hierarchy composed of parent tasks, subtasks, project milestones, and release versions. Teams can create custom fields to record specific operational attributes like priority levels, customer identifiers, or device types. Additionally, teams can build reusable task templates for standardized operations such as defect reporting, quality assurance checklists, and employee onboarding processes.
What enterprise security and user management features are offered?
For enterprise organizations, the platform supports Security Assertion Markup Language (SAML) single sign-on authentication alongside automated user provisioning to simplify access management. Large teams can also acquire the Enterprise bundle, which combines the core platform with Nulab Pass for centralized identity management. Additionally, enterprise clients can access personalized 1:1 training sessions to guide system setup and team onboarding.
Which third-party tools and applications integrate with the platform?
The platform connects with workplace productivity systems including Slack, email platforms, Microsoft 365, and Google Workspace. Users can also insert Cacoo diagramming boards into task comments, issues, and documents. For custom system connections, an open application programming interface (API) is provided alongside complete developer documentation. Data importers are also available for migrating records from Jira and Redmine.
How does the platform handle document sharing and file storage?
The software centralizes project documentation by allowing users to upload documents, images, and spreadsheets directly into task entries and comment threads for real-time collaboration. Teams can also store and organize files within shared project folders. Inline contextual comments can be added to uploaded assets, keeping all documentation accessible to both internal project members and external collaborators.
Is it possible to migrate existing data from Jira or Redmine?
Yes, the platform includes dedicated importer tools specifically designed for Redmine and Jira. These data migration tools allow teams to transfer historical project data, task structures, and issue records into the workspace without manual data entry. This simplifies the software transition process, enabling teams to start collaborating quickly while preserving critical historical context.
How is pricing structured for organizations using Backlog?
Pricing for the platform is structured without per-user fees, allowing teams to expand their headcount without paying additional charges per individual seat. Small teams can access functionality and add users without restrictions. Enterprise pricing is offered through a bundle combining the software with Nulab Pass. Backlog's website does not list specific plan tier costs or mention free plans and trials.
How can design and marketing teams utilize Backlog for collaborative work?
Designers can use the platform to plan sprint cycles, collaborate on visual assets, gather stakeholder feedback, and keep asset delivery aligned with product timelines. Marketers can plan promotional campaigns, assign task deliverables, maintain visibility across multi-departmental initiatives, and ensure marketing assets are launched on time. Visual tracking tools and centralized file sharing support collaboration across both disciplines.
Who uses Backlog by Nulab?
Backlog is built for teams that plan, create, or build products across various disciplines and organization sizes. It serves small teams seeking simple project management tools without user limits, as well as growing businesses and enterprise-level organizations needing administrative governance and security features. Specific team functions highlighted include software developers, product designers, marketers, quality assurance testers, team leads, and project stakeholders who require visibility across task pipelines, code repositories, and asset documentation.
Software Developers
Product Designers
Marketers
Small Teams
Growing Businesses
Enterprise Organizations
Team Leads and Stakeholders
Backlog by Nulab pros and cons
Until real users review Backlog by Nulab, this tab shows what the vendor highlights and the points worth checking — never invented opinions.
What Backlog by Nulab highlights
Pricing structure without per-user charges allows scaling without extra user fees
Integrated Git and SVN code repositories alongside issue and bug tracking
Visual tracking tools including Gantt charts, Kanban boards, burndown charts, and dashboards
Built-in AI Assistant to handle task summarization, file retrieval, and daily list generation
Enterprise security options including SAML authentication, user provisioning, and Nulab Pass bundling
Data importers available for migrating from Jira and Redmine
Points to check before choosing
Backlog's website does not state whether data residency options are available for enterprise hosting
The site does not specify storage limits for file attachments and shared project folders
Details regarding offline mobile access or dedicated desktop software are not stated on the vendor's website
The website does not clarify whether a free tier or free trial option is offered
Backlog by Nulab features
Real-Time Dashboard
The central dashboard provides an overall overview of all active projects, assigned tasks, and recent status updates within a single view. Designed for team leads and stakeholders, it displays real-time progress across the organization without requiring users to inspect individual project details. This centralized view helps managers stay informed on operational momentum and key project updates.
Gantt Charts
Visual Gantt charts allow teams to schedule tasks, map out sequential work dependencies, and monitor overall deadline progression. By illustrating project timelines on a calendar-style layout, the tool helps project managers plan complex workflows, anticipate potential schedule shifts, and adjust project plans quickly when operational priorities change or timelines need modification.
Drag-and-Drop Kanban Board
The platform offers an interactive Kanban board interface that enables teams to manage task progression using a drag-and-drop mechanism. Whether tracking software development sprints or general cross-functional to-dos, the visual board keeps team members focused on immediate priorities and provides clear status visibility for every item in the active workflow.
Burndown Charts
Burndown charts display the amount of work remaining in a development sprint compared against expected timelines. By plotting completed tasks against project schedules, this visual tool helps teams determine if they are on track to meet release goals and allows project leads to identify operational blockers early during execution cycles.
Task Hierarchy
The software enables teams to break complex initiatives down into structured components using parent tasks, subtasks, milestones, and versions. This hierarchical arrangement allows project members to organize work items logically, set distinct deadlines for individual sub-elements, and track completion progress from initial planning through final milestone delivery.
Custom Fields
Users can tailor task details to match specific internal processes by adding custom data fields to issues. Teams can capture attributes unique to their business or workflow, such as issue priority levels, targeted customer identifiers, or specific device types, ensuring that all necessary task context is collected and easily filtered.
Reusable Templates
The platform provides reusable templates for recurring workflows and standardized operational procedures. Teams can establish pre-formatted layouts for common project tasks—such as software bug reporting, quality assurance checklists, and employee onboarding sequences—saving time during ticket creation and maintaining consistent data collection across team activities.
Built-in Code Repositories
Built-in Git and Subversion repositories enable technical teams to unite source code management directly with issue tracking. Software developers can link code commits, repository branches, and pull requests straight to specific task tickets, ensuring transparent collaboration and giving project stakeholders complete visibility into software code updates.
Embedded Document Collaboration
Team members can upload spreadsheets, images, and text files directly into task entries and comment threads. This embedded documentation feature enables real-time collaboration on project materials directly alongside active discussion threads, reducing tool switching and keeping key reference resources attached to the relevant task tickets.
Shared File Management
Centralized file storage allows teams to organize digital assets in shared project folders and attach relevant files directly to issues. Users can add contextual comments to stored files, keeping documentation organized and accessible for internal team members as well as external collaborators working within the project workspace.
Artificial Intelligence Assistant
The integrated artificial intelligence assistant helps teams automate routine administrative project management activities. The tool can generate summaries of task details, retrieve contextual information, locate stored files and deadlines, flag critical updates, and construct daily to-do lists. These capabilities reduce manual planning effort and help members focus on core execution.
Enterprise Security and SAML
For organizations requiring administrative security controls, the platform offers SAML single sign-on authentication alongside user provisioning. Available within the Enterprise bundle alongside Nulab Pass, these features enable centralized access management, simplified user onboarding, and heightened data security across large teams and enterprise organizations.
Backlog by Nulab pricing
We don't publish prices: they change often and differ by country. Check current plans on Backlog by Nulab's own pricing page.
Pricing for the platform is structured without per-user fees, allowing organizations to scale user counts without incurring additional per-seat charges. Functionality and user additions are provided without limits for small teams. For enterprise organizations requiring central access controls and identity management, an Enterprise bundle is offered that combines the platform with Nulab Pass. Backlog's website does not specify detailed pricing tiers, numerical amounts, or options for free plans and trials.
Backlog integrates with standard workplace productivity and communication applications to support existing operational workflows. It connects directly with chat tools, email services, document platforms, and cloud storage systems to keep task records synchronized across software tools. Specialized integrations allow users to embed diagramming boards directly into task comments and documents, or create and track issue tickets from chat interfaces. For teams migrating from legacy issue management tools, dedicated data importers are provided. Additionally, developers can construct custom applications and internal software connections using an open application programming interface (API).
Slack
Cacoo
Redmine
Jira
Microsoft 365
Google Workspace
Email
Backlog by Nulab support
Support for Backlog users includes direct assistance options, online documentation, and onboarding services. Teams can receive personalized 1:1 training to help set up the software and establish initial workflows. Technical documentation for API implementations and custom integrations is available via a dedicated Developer page. Customers can also access customer support services for operational assistance and ticket management queries.
1:1 Training
Developer Documentation
Customer Support
Backlog by Nulab reviews
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This page was written with AI from 3 pages of nulab.com's own website (read on Sep 15, 2026) and checked automatically: no copied wording, no prices, and no figure that isn't on the vendor's site. Nobody on our team has tested Backlog by Nulab.
