How is N2WS deployed within a cloud environment?
N2WS deploys as an Infrastructure as a Service (IaaS) virtual appliance directly inside the customer's AWS, Azure, or Google Cloud account. Users can launch the appliance as an Amazon Machine Image (AMI) from AWS Marketplace or automate setup using CloudFormation templates. Because N2WS resides inside the customer's cloud boundary, all backup operations and stored data remain under the customer's exclusive control.
Does the vendor or any third party have access to stored backup data?
No, N2WS is an IaaS solution operated entirely by the customer. The software vendor has no access to customer instances, virtual appliances, or stored backup data. All backup data remains encrypted within the customer's own cloud account. The software transmits only minimal metadata, such as the number of protected instances and accounts, back to the vendor strictly for license management without collecting personal data.
How does N2WS charge for its software license?
N2WS charges on a per-instance licensing basis rather than assessing fees based on gigabytes or terabytes of backup storage. This model allows organizations to expand protected data volume without facing storage-based licensing fees. Licenses can be obtained via Cloud Marketplace subscriptions or formal quotes. A risk-free trial is also available for testing software capabilities.
What disaster recovery capabilities are provided by N2WS?
N2WS features Recovery Scenarios that allow administrators to orchestrate cross-region, cross-account, and cross-cloud failovers in 4 clicks. The platform manages application startup dependencies, restores compute instances, and recreates network settings such as Amazon VPC configurations. Additionally, administrators can run non-disruptive disaster recovery drills to dry-run failover plans without terminating active workloads or paying extra policy testing fees.
How does N2WS protect backups against ransomware?
N2WS provides air-gapped and immutable backup capabilities across AWS EBS, S3, and Azure storage. By applying Compliance Mode immutability, backup files cannot be overwritten, modified, or deleted by unauthorized users or ransomware programs. If an infection occurs, administrators can instantly shut down compromised instances and perform cross-account disaster recovery to restore clean operational environments inside uncompromised secondary accounts.
How does N2WS help reduce public cloud storage costs?
N2WS includes automated policy-driven storage archiving that transfers backup snapshots to low-cost object storage tiers, including Amazon S3, S3 Glacier, and Wasabi. This archiving process cuts snapshot storage costs by up to 92 percent. Unlike some native cloud tools that re-archive full backups continuously, N2WS optimizes transfers to minimize cold storage overhead and restore delays.
What is the Resource Control feature in N2WS?
Resource Control is a cost management feature that automates start and stop schedules for non-production compute resources, such as development and testing virtual machines. By automatically turning off inactive instances during non-working hours, organizations lower active cloud compute costs without impacting production operations or requiring manual administrator intervention.
Which AWS services and infrastructure components does N2WS protect?
N2WS protects a wide array of AWS infrastructure components, including Amazon EC2 instances, S3, S3 Glacier, RDS, DynamoDB, Aurora, DocumentDB, EBS, EFS, FSx, SAP HANA, Redshift, Outposts, EKS, and VPC configurations. Protection policies can execute as frequently as every 60 seconds, and recovery options range from granular file-level restores to complete multi-region failovers.
How does N2WS support regulatory compliance standards like GDPR and DORA?
N2WS helps fulfill compliance frameworks such as GDPR, DORA, NIS2, PCI DSS, HIPAA, and FedRAMP. It provides automated reporting on backup execution logs, encryption statuses, and retention rules, which can be emailed directly to auditors. The platform also offers region-aware locking to keep backup data within designated geographic jurisdictions, supporting European operational and data sovereignty regulations.
Can N2WS be deployed in high-security government clouds?
Yes, N2WS runs natively within AWS GovCloud, isolated Azure government regions, and AWS EU Sovereign Cloud. AWS GovCloud carries FedRAMP High authorization alongside ITAR and CJIS support, ensuring sensitive government and defense workloads stay inside authorized security perimeters. Backups remain encrypted and isolated without third-party access.
How does N2WS integrate with external monitoring and auditing software?
N2WS integrates with enterprise monitoring and log management platforms, including Datadog, Splunk, and Bocada. These integrations enable central tracking of backup events, system alerts, and compliance status alongside other IT infrastructure metrics. N2WS also provides a RESTful API for programmatically managing policies, automating user workflows, and onboarding clients.
Does N2WS support multi-tenancy for Managed Service Providers (MSPs)?
Yes, N2WS includes multi-tenancy features tailored for Managed Service Providers. MSPs can manage backup, recovery, and compliance monitoring across multiple distinct customer accounts from a single management console while maintaining tenant separation and individual client configurations.
