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Kisi: Security & Privacy software

Kisi is a cloud-based access control platform that enables users to unlock physical doors using mobile applications or secure badges.

What is Kisi?

Kisi is a USA-manufactured access control platform designed to manage physical security across doors, elevators, turnstiles, and facility gates. By combining cloud software with dedicated hardware, the system allows organizations to control entry permissions remotely across multiple locations. The platform replaces traditional locking systems with unified cloud management, providing administrative visibility and centralized oversight. Administrators can adjust access privileges, oversee daily security operations, and review entry logs from any web browser or mobile device without requiring on-site server infrastructure.

The hardware ecosystem centers on two primary devices: the Controller Pro 2 and the Reader Pro 2. The main controller acts as the central hub, managing up to four access points while maintaining offline operational reliability through three fallback mechanisms. The reader supports multiple credential formats, including mobile phone taps, wave gestures, Apple Wallet badges, and legacy RFID cards or fobs. For organizations looking to upgrade without replacing existing door components, Kisi provides retrofitting hardware that connects directly to legacy Wiegand systems, preserving existing wiring while adding cloud-based administrative functionality.

On the software side, Kisi provides a central dashboard that acts as a single management interface. Security operators can configure custom access tiers, set time-based door schedules, track physical occupancy, and trigger immediate facility lockdowns during emergencies. Built-in security features include tailgating detection, tamper alerts, and anti-passback rules that help prevent unauthorized entry. Additionally, the software compiles historical activity data and entry trends, enabling organizations to evaluate space utilization, measure the effect of security updates, and satisfy compliance standards across all managed properties.

The platform includes an open architecture supporting software integrations and custom development. Organizations can connect their security setup with single sign-on directories, video surveillance tools, visitor management solutions, and sector-specific applications such as coworking or fitness platforms. All system functions are accessible through an open application programming interface (API), while mobile software development kits (SDKs) for iOS and Android enable businesses to integrate door unlocking functionality directly into custom white-label tenant or workplace applications.

Designed to support flexible operational environments, Kisi caters to hybrid workplaces, commercial real estate, educational spaces, and round-the-clock facilities. On-site workflows can be expanded using dedicated tablet hardware, such as the Kiosk Pro, which handles visitor check-ins, day passes, and amenity bookings. By automating routine credential issuance and user offboarding, the platform reduces daily administrative tasks for facility managers while keeping physical entry points secure and monitored across all connected buildings.

Main category
Security & Privacy
Official website
getkisi.com
Status
Not yet published

Kisi use cases

24/7 Gym and Fitness Center Access

Gyms and fitness studios can automate door entry to operate 24/7 without needing staff present at all hours. By connecting Kisi with fitness management platforms, facilities ensure entry permissions align automatically with member payment and account statuses. Unpaid accounts have access revoked immediately, while active members enter using smartphones, Apple Wallet, QR codes, or physical fobs. Integrated tailgating detection stops non-paying guests from entering behind members, protecting revenue and reducing operational overhead.

Coworking and Shared Workspace Automation

Coworking operators can manage flexible member schedules and multi-location access from a single cloud dashboard. Integrating Kisi with workspace software automates onboarding and offboarding, granting temporary permissions for hot desks, private offices, or meeting rooms as members join or end memberships. Members unlock doors via mobile credentials or temporary links, eliminating the need to issue or collect physical keys. Usage logs provide data on peak occupancy hours to assist operators with space planning.

Educational and Childcare Facility Security

Schools, preschools, and childcare centers can implement strict perimeter security while facilitating daily arrivals for staff, students, and families. Integrating access control with childcare management systems allows instant modification or revocation of entry permissions across doors and user groups. Temporary access passes simplify visits for family members or contractors without tedious registration processes. In critical situations, administrators can activate remote place-wide or single-door lockdowns from mobile devices.

Hybrid Workplace Access and Desk Booking

Companies with hybrid workforces can manage employee entry privileges while tracking office utilization. Employees unlock doors using their mobile devices or Apple Wallet badges, giving facility teams visibility into real-time building occupancy. Integrating with booking software allows staff to reserve desks, parking spaces, and conference rooms alongside their entry permissions. Security teams can instantly adjust access levels for different employee tiers and manage guest visits without issuing physical badges.

Commercial Real Estate and Tenant Management

Property managers overseeing commercial real estate can modernize access across building entry points, turnstiles, and elevators. Kisi retrofits existing door hardware using Wiegand boards or two-wire setups, bringing legacy infrastructure to the cloud without expensive rewiring. Managers distribute digital visitor links or QR codes for temporary access, track tenant entry logs, and configure floor-level elevator permissions. Centralized controls allow property administrators to manage multiple buildings across cities simultaneously.

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Kisi FAQs

What hardware options does Kisi offer for door access control?

Kisi provides the Controller Pro 2, which connects up to four access points like doors, elevators, or turnstiles, and the Reader Pro 2, which supports mobile unlocks, wave gestures, Apple Wallet, and RFID badges. They also offer the Kiosk Pro tablet for self-service visitor workflows and Wiegand adapter boards to upgrade legacy wiring setups.

How does Kisi operate when the building loses internet connectivity?

The platform includes three built-in fallback mechanisms that enable offline unlocking. The Kisi hardware retains encrypted credentials and authorization rules locally. When an internet or local network outage occurs, authorized users can still gain entry using supported mobile credentials or physical badges without interruption to building operations.

What access methods can employees or members use to enter doors?

Users can unlock doors using several methods depending on facility configuration. Options include tapping an iPhone or Apple Watch using Employee Badges in Apple Wallet, waving a hand with MotionSense, tapping a smartphone, using the Kisi mobile app, tapping physical RFID or NFC cards and fobs, or opening web links and QR codes.

Can Kisi connect with existing door readers and wiring?

Yes, Kisi offers backward compatibility with legacy access control infrastructure using its Wiegand board solution and two-wire adapters. This allows organizations to bring existing door setups, prox card readers, and wiring into the cloud platform without incurring the cost of re-wiring doors or replacing functional hardware components.

How does Kisi assist with visitor access and management?

Kisi allows administrators to issue temporary visitor passes via email, text, or chat apps as web links or QR codes that expire after a set time. On-site visitors can also interact with the Kisi Kiosk Pro tablet for self-service check-ins, day passes, free trials, and guided arrival workflows.

Does Kisi support custom software integrations and developer tools?

Yes, all cloud management functions are accessible through an open application programming interface (API). In addition, Kisi provides mobile software development kits (SDKs) for iOS and Android, allowing software developers and businesses to embed door unlock features into white-label mobile applications for workplace tenants or facility members.

How does emergency lockdown work in Kisi?

The emergency lockdown feature enables administrators to secure physical spaces instantly from anywhere using the Kisi mobile application or cloud dashboard. Security teams can initiate a place-wide lockdown affecting all entry points across a facility or isolate specific individual doors with a single tap during critical safety events.

How does Kisi integrate with gym management platforms?

Kisi syncs with software like Zen Planner, Glofox, and Exercise.com to automate facility entry based on membership status. Active members automatically receive door access via mobile credentials or fobs, while lapsed payments trigger immediate access revocation. Optional AI tailgating detection prevents non-paying guests from following members inside.

Who uses Kisi?

Built for organizations seeking cloud-managed physical security and flexible entry options. It is designed for IT directors, facility managers, workplace operations leads, security officers, and property administrators across single-location or multi-building enterprise operations.

  • Fitness and wellness facilities
  • Coworking and flex spaces
  • Corporate offices and hybrid workplaces
  • Educational institutions and childcare centers
  • Commercial real estate properties
  • Healthcare and laboratory facilities
  • Industrial and manufacturing sites
  • Local city governments and municipalities

Kisi pros and cons

Until real users review Kisi, this tab shows what the vendor highlights and the points worth checking — never invented opinions.

What Kisi highlights

  • Centralized cloud-based dashboard for managing access across multiple locations and doors
  • Versatile entry credentials supporting Apple Wallet, MotionSense wave gestures, mobile taps, and traditional badges
  • Offline access reliability backed by three fallback mechanisms during internet disruptions
  • Backward compatibility with legacy Wiegand systems to preserve existing wiring and readers

Points to check before choosing

  • Physical hardware deployment such as controllers and readers is necessary for full system operation
  • Data residency regions and cloud server locations are not specified on the website
  • Service level agreement guarantees and direct phone support hours are not detailed on the website

Kisi features

Kisi Reader Pro 2

A physical access reader featuring 0.3-second unlock speeds, Power over Ethernet (PoE) connectivity, and tamper detection sensors. The unibody reader includes LED light indicators that give visual feedback for access granted, denial, or connectivity status. It supports mobile unlocks, wave gestures, Apple Wallet badges, and traditional RFID or NFC credentials.

Kisi Controller Pro 2

The main hardware controller capable of managing up to four access points per unit, including standard doors, elevators, and turnstiles. It features enclosure tamper detection and operates in cloud environments while maintaining three distinct fallback mechanisms to execute secure unlocks during internet or local network outages without requiring continuous online connectivity.

Employee Badges in Apple Wallet

A mobile credential feature that allows users to store digital Kisi access badges inside Apple Wallet on their iPhone or Apple Watch. This capability enables rapid contactless entry by tapping the Apple device against a compatible access reader, removing the need to launch a separate app or carry physical key fobs.

MotionSense

A touchless door entry method integrated into the access reader hardware that enables hands-free unlocks for users. Individuals can open secured doors simply by waving a hand in front of the reader device, eliminating the need to search for physical keys or manipulate a smartphone while carrying items or equipment.

Kisi Bookings

An integrated resource reservation software component within the cloud platform that allows users to view real-time availability and schedule shared facility assets. Organizations can manage desk assignments, meeting rooms, parking spots, and communal amenities while coordinating digital access permissions directly alongside scheduled reservation timeframes.

Tailgating Detection

An AI-driven physical security feature designed to detect unauthorized individuals who closely follow authorized personnel through secured entry points. The system identifies piggybacking occurrences in real time, generates immediate security alerts, logs events in the cloud dashboard, and assists facilities in enforcing entry compliance.

Emergency Lockdown

A remote safety mechanism that allows administrative personnel to secure facility entry points instantly during critical safety events. System lockdowns can be initiated globally across an entire facility or targeted at individual specific doors with a single tap from any location via the mobile app or cloud dashboard.

Visitor Access Pass Links

A digital visitor management capability that provides temporary entry credentials via web links or QR codes delivered through email, text message, or chat channels. Guests receive secure time-bound entry privileges to specified doors without requiring complete account creation or the issuance of physical plastic badges.

Kisi Kiosk Pro

A tablet-based self-service station deployed on-site to handle guest check-ins, visitor management, day pass purchases, free trial sign-ups, and amenity bookings. It provides clear arrival instructions and self-directed workflows to reduce routine check-in administrative tasks for front desk teams and facility staff.

Wiegand Integration Board

A retrofitting hardware board that allows businesses to migrate legacy physical access control setups directly to the cloud. It connects existing Wiegand card readers, wiring infrastructure, and legacy credentials to the Kisi controller, avoiding expensive building rewiring, contractor fees, or complete hardware replacement.

Elevator Access Control

A floor-level security feature that extends cloud access control capabilities directly to elevator cabs and bank systems. Administrators can restrict unauthorized floor access, manage floor-specific entry permissions for individual users or groups, set operational time schedules, and maintain event logs of facility elevator traffic.

Security Agents and Alerts

An automated event monitoring and notification system that provides real-time alerts for physical facility occurrences. It alerts administrators to critical security events such as detected tailgating, door anti-passback violations, unexpected account login anomalies, reader tamper attempts, and customized physical security policy breaches.

Kisi pricing

We don't publish prices: they change often and differ by country. Check current plans on Kisi's own pricing page.

Specific plan costs are not listed on the website. Pricing is organized through custom quotes based on hardware selection, access points, and organizational scale. A promotional offer for a free tablet with Kisi Kiosk Pro is available for eligible check-in and booking deployment claims.

Free plan
No
Free trial
Not stated on the site

See Kisi pricing

Kisi integrations

Kisi connects with over 99 software tools across multiple categories including identity management (SSO & SCIM), gym and booking management, coworking platforms, video security, workplace experience, and visitor systems. Connections can be configured directly, automated via Zapier, or custom built using webhooks, an open API, and mobile SDKs for iOS and Android.

  • Apple Wallet
  • Zapier
  • Zen Planner
  • ABC Glofox
  • Exercise.com
  • Optix
  • OfficeRnD
  • Kangarootime
  • Archie
  • Spacebring
  • Envoy

Kisi support

Customer support options include contacting security experts for product demonstrations and system planning. Kisi also provides educational resources, online guide documentation, and hosts Kisi Connect video sessions, pop-up events, conferences, and networking happy hours for workplace and IT leaders.

  • Contact form
  • Custom product demo with security experts
  • Kisi Connect video sessions
  • Product pop-ups and conferences
  • Networking happy hours

Kisi reviews

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This page was written with AI from 9 pages of getkisi.com's own website (read on Sep 16, 2026) and checked automatically: no copied wording, no prices, and no figure that isn't on the vendor's site. Nobody on our team has tested Kisi.

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