Increff: Sales software

Increff is a supply chain and merchandising software platform that offers multi-channel inventory optimization and warehouse order management.

Sales

What is Increff?

Increff, built by NextSCM Solutions Pvt. Ltd., is a cloud retail technology platform headquartered in Bengaluru, India, with operational presences spanning North America, Europe, and the Middle East. Backed by institutional investors including Sequoia Capital, Premji Invest, 021 Capital, and TVS Capital, the software combines merchandise financial planning, supply chain logistics, warehouse distribution, and multi-channel order fulfillment into a centralized operational suite for retail brands.

In terms of financial and merchandise planning, Increff delivers specialized tools for merchandise financial planning, demand forecasting, and Open-to-Buy budget management. The software evaluates planned sales goals, target stock requirements, and available inventory to calculate available purchasing budgets. Merchandising features allow retail teams to design range architecture, execute smart buying strategies, and establish phased seasonal drop schedules. By connecting store-level demand signals with corporate revenue targets, the software guides retailers on how many style choices and unit quantities to purchase across store clusters.

To manage inventory allocation and logistics operations, Increff provides automated stock allocation, replenishment engines, inter-store transfer routing, markdown optimization, and continuous performance tracking through a KPI watchtower dashboard. Its warehouse operational suite includes a core Warehouse Management System, cross-dock processing, cloud warehouse capabilities, and barcode label software. These capabilities allow warehouse staff and logistics managers to oversee receiving, stock putaway, order picking, product packing, and outbound shipping across regional distribution hubs and main fulfillment centers.

The platform bridges physical store networks with digital selling channels through order orchestration and dedicated store solutions. It includes a central Order Management System alongside a Vendor Inventory Management and Fulfillment System. At physical retail locations, Increff powers Buy Online Pick Up In Store (BOPIS), Buy Online Return In Store (BORIS), endless aisle capabilities, and self-checkout systems. This setup enables retail businesses to utilize physical storefronts as local order pickup points, return processing centers, and network fulfillment nodes.

Increff maintains real-time cross-node inventory visibility across stores, warehouses, dark stores, and online marketplaces, updating stock figures in under 10 seconds. The software connects with third-party marketplaces, enterprise resource planning platforms, point-of-sale systems, logistics providers, and webshop solutions using encrypted REST APIs, webhooks, and scheduled data sync routines. Information security and governance across the platform are verified through ISO 27001 certification along with SOC 1 Type 2 and SOC 2 Type 2 compliance audits.

Main category: Sales
Official website: increff.com
Status: Not yet published

Increff use cases

Open-to-Buy Budget Calculation

Retail planning teams use Increff to calculate Open-to-Buy budgets by evaluating planned sales against target inventory levels and existing stock. The platform bridges bottom-up demand signals with business-level financial plans, allowing planners to execute calculations on a weekly, monthly, or quarterly basis. Merchandisers can apply custom overrides at the store, category, or subcategory level to ensure purchasing decisions align with sales revenue targets and avoid excess inventory commitments.

Automated Bestseller Reordering

Merchandisers utilize Increff to automate stock replenishment for top-performing styles and never-out-of-stock product lines. The platform evaluates SKU performance using revenue metrics against category benchmarks to select eligible full-price items. It calculates precise reorder quantities by combining future sales demand with target cover days, while accounting for current inventory, in-transit stock, vendor lead times, safety stock requirements, and supplier minimum order quantities.

Omnichannel Click and Collect Execution

Retailers deploy Increff to manage Buy Online Pick Up In Store operations across their physical store networks. The software captures pickup orders from brand web shops, online marketplaces, and point-of-sale systems, then routes each order to the nearest store node containing available inventory. Store personnel use a single-screen dashboard to complete scan-verified picking, manage pickup queues, and issue customer collection notifications.

In-Store Return Processing for Online Purchases

Store staff process Buy Online Return In Store requests using Increff's unified returns dashboard. When a customer returns an online order to a physical storefront, staff scan the item to trigger automated quality grading and inspection workflows. Sellable items are instantly reintegrated into network inventory for immediate reselling, while the platform automatically initiates customer refunds or counter product exchanges with detailed audit logging.

Cross-Channel Inventory Synchronization

Retail businesses use Increff to maintain synchronized stock levels across physical stores, distribution centers, dark stores, and online selling channels. The platform updates inventory quantities across external marketplaces, point-of-sale systems, and e-commerce web shops in under 10 seconds. This rapid data sync prevents overselling, reduces order cancellation rates, and maintains accurate availability records across all customer-facing sales channels.

Phased Merchandise Drop Planning

Category managers implement drop planning within Increff to structure style releases throughout a retail season. Instead of purchasing total inventory upfront, the software splits overall buy quantities across scheduled drop dates based on category and segment performance ratios. This approach allows retailers to introduce fresh product lines periodically, keep retail assortments relevant to consumer trends, and lower the risk of early markdowns.

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Increff FAQs

What is Increff and what capabilities does it offer?

Increff operates as a cloud platform leveraging artificial intelligence to assist retail companies with inventory management, merchandising, and multi-channel fulfillment. Its technology suite includes financial planning, demand prediction, Open-to-Buy calculations, assortment architecture, warehouse handling, order routing, dynamic stock replenishment, and store-level omnichannel services such as pickup and return processing.

How quickly does Increff update inventory levels across sales channels?

The software updates stock availability across physical shops, central warehouses, dark stores, web shops, and online marketplaces in under 10 seconds. This fast data synchronization ensures accurate availability records across digital and physical points of sale, helping retailers avoid stockouts, prevent overselling, and lower customer order cancellation rates.

What security compliance certifications does Increff hold?

Increff holds ISO 27001 certification, confirming that the vendor has instituted an Information Security Management System to protect customer data. Additionally, the platform has completed independent auditing to achieve SOC 1 Type 2 compliance for financial reporting controls and SOC 2 Type 2 compliance for system security, operational availability, and data confidentiality.

How does Open-to-Buy (OTB) planning function within Increff?

Open-to-Buy planning determines spend allowances by measuring sales targets and target stock levels against current inventory. The system bridges micro-level demand signals with top-level financial goals. Merchandising teams can run OTB calculations on weekly, monthly, or quarterly cycles, applying manual adjustments at store, category, or subcategory levels as required.

How does Increff determine automated product reorders?

Increff ranks individual styles by assessing daily revenue performance against category benchmarks, filtering for qualifying full-price items. It determines reorder amounts by multiplying daily sales rates by forward cover days, then subtracting existing and in-transit inventory while factoring in vendor lead times, safety stock requirements, and minimum order quantities.

How long does it take to implement Increff integrations?

Increff includes over 1,300 pre-built connectors linking enterprise resource planning platforms, digital marketplaces, web shops, point-of-sale setups, and logistics providers. Standard pre-built integrations typically launch within two to four weeks, whereas custom integration timelines depend on the technical complexity of the client's existing architecture.

How do BOPIS and BORIS workflows operate in Increff?

For pickup orders, the system checks live inventory and routes requests to the nearest store where staff fulfill items via a mobile dashboard. For returns, customers bring online purchases to physical stores, where employees scan items, run automated quality checks, restore sellable goods into live inventory, and process instant refunds or counter product exchanges.

What retail sectors and segments does Increff support?

Increff serves consumer businesses operating across fashion and apparel, footwear, lifestyle products, health and beauty, consumer goods, and electronics. The software is designed for retail brands managing complex distribution models, including physical retail stores, brand e-commerce sites, third-party marketplaces, and external vendor fulfillment networks across global markets.

What integration methods does Increff use to connect retail systems?

Increff connects enterprise resource planning systems, sales marketplaces, store systems, e-commerce storefronts, and logistics partners through REST APIs, webhooks, and background scheduled sync routines. System connectivity uses encrypted API protocols meeting enterprise security standards to protect data confidentiality across connected retail software.

Who uses Increff?

Increff is built for retail businesses operating across physical storefronts, e-commerce web shops, vendor networks, and digital marketplaces. It serves consumer product sectors including fashion, footwear, lifestyle goods, health and beauty, consumer goods, and electronics. Increff's website does not state specific team size limits or user seat minimums.

Fashion and apparel
Footwear
Lifestyle
Health and beauty
Consumer goods
Electronics

Increff pros and cons

Until real users review Increff, this tab shows what the vendor highlights and the points worth checking — never invented opinions.

What Increff highlights

Provides real-time cross-node inventory synchronization across stores and warehouses in under 10 seconds.
Offers pre-built plug-and-play integrations with over 1,300 e-commerce, ERP, marketplace, and logistics platforms.
Includes comprehensive retail capabilities covering financial planning, OTB, WMS, OMS, BOPIS, and BORIS.
Maintains security and compliance standards certified by ISO 27001, SOC 1 Type 2, and SOC 2 Type 2 audits.

Points to check before choosing

The website does not list specific pricing tiers, licensing costs, or billing model details.
The website does not state whether a free trial or demo version is available for evaluation.
Custom integrations outside of pre-built connectors depend on technical complexity and may exceed the standard 2 to 4 week timeframe.
The website does not state data retention periods or user account storage limits.

Increff features

Open-to-Buy Planning Engine

Calculates available purchase budgets by assessing planned sales, desired stock levels, and current inventory on hand. The planning engine supports weekly, monthly, or quarterly planning cycles and allows users to set manual overrides across store, category, and subcategory tiers to keep purchasing aligned with overall revenue targets and profit goals.

Dynamic Reordering System

Automates SKU-level replenishment for high-performing styles and continuous inventory lines. The system categorizes items based on daily revenue benchmarks against category standards. It calculates exact reorder numbers by evaluating rate of sale, forward cover days, supplier lead times, safety stock buffers, and vendor minimum order quantities.

Buy Online Pick Up In Store (BOPIS)

Captures customer pickup orders from digital marketplaces, e-commerce web shops, and point-of-sale systems into a central management interface. It automatically routes orders to the closest store location based on real-time inventory and staff capacity, guiding store personnel through scan-verified picking procedures on a mobile-friendly dashboard.

Buy Online Return In Store (BORIS)

Provides physical retail store teams with a unified dashboard to process online product returns and exchanges. The tool guides store staff through scan-verified item receipt, automated quality grading, and immediate inventory reintegration. It also triggers instant customer refunds or facilitates on-the-spot product exchanges with full audit log recording.

Real-Time Inventory Sync

Synchronizes inventory balances across physical store networks, central distribution centers, dark stores, and online retail platforms in under 10 seconds. The software feature uses encrypted REST API connections and webhooks to reflect stock changes immediately, helping retailers minimize stockouts and preventing product overselling across digital sales channels.

Warehouse Management System (WMS)

Manages core warehouse operations, including inventory receiving, stock putaway, order picking, item packing, and shipping dispatch. The module supports cross-dock operations, cloud warehouse setups, and barcode label software integration. It provides operational visibility to streamline logistics workflows across central warehouses and regional distribution facilities.

Order Orchestration and OMS

Centralizes order processing across multiple sales channels and vendor networks. The system automatically routes incoming orders to optimal fulfillment nodes based on live stock availability, location proximity, and delivery service level agreements, while maintaining status tracking from initial order capture through to final customer delivery.

Inter Store Transfers

Analyzes regional inventory levels and localized sales velocity across physical store locations to recommend automated stock transfers. The system helps retail managers relocate excess inventory from slower-selling stores to high-demand retail locations, improving overall sell-through rates and balancing network stock without requiring additional merchandise purchases.

Markdown Optimization

Evaluates product sales velocity, inventory age, and profitability targets to optimize promotional discount strategies. The software feature recommends markdown timing and specific percentage reductions to clear end-of-season stock effectively, allowing retail businesses to liquidate slow-moving inventory while protecting baseline gross margins across product categories.

KPI Watchtower

Monitors key operational performance indicators across merchandising, warehouse operations, and store fulfillment networks. The analytics tool provides real-time dashboards to help supply chain managers track sell-through rates, stock turn velocity, order fulfillment speed, SLA compliance, and overall inventory accuracy across sales channels.

Vendor Inventory Management & Fulfillment (VIMS)

Coordinates fulfillment workflows between retail brands and external vendor networks. The system enables real-time visibility into supplier inventory levels, automated drop-ship order routing, and standardized fulfillment tracking across third-party vendor fulfillment centers, helping brands expand product availability without holding direct inventory in primary warehouses.

Increff pricing

We don't publish prices: they change often and differ by country. Check current plans on Increff's own pricing page.

Increff does not publish subscription prices, tier details, or fee structures on its website. Pricing is provided through direct contact with the vendor based on enterprise requirements.

Free plan: Not stated on the site
Free trial: Not stated on the site

Increff integrations

Increff provides pre-built plug-and-play integrations and middleware connectors that link ERP systems, e-commerce web platforms, digital marketplaces, POS systems, logistics providers, and channel aggregators. Data communication relies on enterprise-grade REST APIs, webhooks, and scheduled data synchronization routines. Pre-built connectors can be deployed within 2 to 4 weeks.

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Increff support

Support and security inquiries can be directed to Increff via email. The vendor maintains dedicated email addresses for information security and general inquiries. Increff's website does not state whether self-service documentation, community forums, live chat, or phone support channels are provided.

Increff reviews

We don't show a rating for Increff until at least 10 real users have reviewed it — so far, 0 of 10. Reviews are read and approved by hand; none are identity-verified, but none are bought or invented either.

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This page was written with AI from 7 pages of increff.com's own website (read on Sep 16, 2026) and checked automatically: no copied wording, no prices, and no figure that isn't on the vendor's site. Nobody on our team has tested Increff.

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