What is Druva?
Druva provides a cloud-native software platform designed to manage enterprise backup, data recovery, cyber resilience, identity protection, and regulatory governance. Delivered entirely as a software-as-a-service (SaaS) architecture built on Amazon Web Services (AWS) and available across 20 AWS regions including AWS GovCloud, the platform operates without requiring local backup hardware, physical storage appliances, complex software stacks, or manual patching routines. By centralizing data protection across disparate enterprise environments, the platform secures information residing within cloud software-as-a-service applications, enterprise data center hypervisors, cloud databases, remote end-user laptops, and artificial intelligence environments.
The underlying framework relies on an air-gapped and immutable storage model designed to isolate backup data from cyber attacks, unauthorized internal access, and ransomware threats. Backups are transmitted directly to secure cloud environments, preventing malicious actors or compromised administrator accounts from encrypting or deleting restore points. To streamline recovery operations, the platform integrates automated detection of anomalies and snapshot validation mechanisms. These tools scan backup sets for policy drift or suspicious file alterations, enabling IT and security teams to quickly locate and restore clean snapshots without reinfecting production environments.
To assist organizations managing emerging artificial intelligence tools, the platform incorporates an intelligence framework called Dru MetaGraph alongside an in-product agentic AI experience named DruAI. Dru MetaGraph collects and links tenant-specific metadata, identity details, permissions, activity logs, system configurations, and operational telemetry into a unified graph architecture. Building on this graph foundation, DruAI enables administrators to conduct investigations, troubleshoot backup failures, evaluate system reliability, and execute remediation actions using plain English queries instead of digging through complex log files or opening support tickets.
The platform extends dedicated protection to artificial intelligence workloads, supporting systems like Claude and Microsoft 365 Copilot. It backs up project files, conversational context, generated code artifacts, and enterprise prompt records. When autonomous AI agents or automated scripts perform unauthorized modifications, delete production data, or introduce system corruption, administrators can use the platform to reconstruct agent actions, assess environmental impact, and roll back changes to restore a trusted operational state. Furthermore, support for the Model Context Protocol (MCP) lets external AI assistants securely connect to backup metadata.
In addition to core backup and threat recovery, the platform includes governance tools to help enterprise organizations fulfill compliance mandates and legal discovery requests. It consolidates federated search, legal hold capabilities, and automated retention policy enforcement across end-user devices and SaaS collaboration tools like Microsoft 365 and Google Workspace. By providing a single cloud-native dashboard for hybrid data centers, identity providers like Active Directory and Okta, CRM platforms, endpoints, and SaaS applications, the platform aims to lower total cost of ownership and reduce operational complexity.
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Druva support
Druva provides technical support and educational materials through its online portal and Learning Center. Users can access interactive, self-guided product walkthroughs across enterprise, identity, SaaS, and AI workloads. Documentation and product guides are published on help.druva.com. Organizations can request live product demonstrations, sign up for free trials, or contact sales and technical staff via online submission forms. Resources like datasheets, solution briefs, white papers, ebooks, and video guides are also available on the vendor's website.
- Interactive self-guided product tours
- Online help documentation (help.druva.com)
- Product demonstrations
- Free trial registration
- Sales and general contact forms
- White papers and ebooks
- Datasheets and solution briefs
- Video guides